Now Hiring: Community Director
📍 Location: New York, NY
đź•’ Schedule: Full Time
đź’° Pay: $130,000–$150,000
đź“„ Position Type: Exempt, Full-Time
Why Join Us?
We’re a purpose-driven company where community isn’t a buzzword—it’s the foundation of everything we do. Our platform connects brands with households in authentic, scalable, and measurable ways. We turn everyday consumers into brand advocates, and community into a powerful business asset. Join a collaborative, data-focused team that thrives on innovation, impact, and meaningful engagement.
Your Role as Community Director:
As Community Director, you’ll lead efforts to grow, engage, and activate a thriving member base—delivering value for both the community and brand partners. You’ll oversee strategies, insights, and programs that turn connection into conversion and community into a true competitive advantage.
Key Responsibilities:
🔹 Community Growth & Engagement
- Develop and execute omni-channel (email, site, socials) and cross-platform (web, mobile app) strategies to expand our community, attract new members and strengthen relationships with existing ones.
- Create and manage engaging content, programs, and experiences that drive participation and advocacy.
- Oversee community communications, including newsletters, etc.
- Establish and optimize onboarding experiences to ensure new members become active participants.
🔹 Community Measurement & Optimization
- Define and monitor KPIs to track growth, health, and brand campaign impact
- Use analytics and CRM tools to continuously improve performance and track member experience
🔹 Community Insights & Innovation
- Leverage member feedback and behaviors to inform client campaigns and internal strategy
- Develop initiatives that use the community for co-creation, testing, and innovation
🔹 Leadership & Collaboration
- Manage and mentor a Community Manager
- Collaborate cross-functionally (Sales, Product, Marketing) to amplify community-driven value
- Serve as an internal advocate for community thinking and programming
What You Need to Succeed:
âś” Key Competencies:
- Strategic thinker with strong data fluency and marketing creativity
- Analytical mindset with a systems-thinking approach
- Effective communicator and cross-functional collaborator
- Proficient with dashboards, CRM platforms, and analytics tools
âś” Qualifications:
- 5-7+ years leading and scaling online communities
- Experience in consumer marketing, community platforms, or client-facing campaign work
- Bonus: Background with marketplaces, sampling, or content creation platforms
📢 Apply Today!
Help shape the future of brand advocacy—where real communities drive real results. Join us.